Primary designer on eBay Stores and eBay's Cross-promotion tools.

* Redesigned and rearchitected the User Interface for the Landing Page and Category pages for eBay Stores. Completely rewrote the Stores subscription and management tools. Worked to enhance inventory management functionality for Store owners.

* Developed eBay's Seller Merchandising features including the Cross-Promotions Manager (patent pending) and various merchandising / item cross-promotion displays.
* Designed the workflow and user interfaces for eBay's Multiple Seller / Multiple Item payment flow, including the ability for Sellers to offer discounted shipping for multiple purchases.
* Designed and implemented large portions of the eBay fixed price format, including changes to the Sell Your Item form, Item pages, and the buying flow.
* Worked with product management to implement the site interfaces for eBay Motor's Consumer Protection Plan.

Designed and Revised Components for an Enterprise Level, Hosted Software Application Suite.

* Revised and improved two core components of a hosted Partner Resource Management (PRM) system using requirements from product management and input from customers
* Advised Senior UI Designer on issues relevant to the "Portalization" of an existing tab-based interface
* Designed Microsoft Excel plugin Wizard to allow batch uploading of business leads and contacts
* Wrote initial implementation plan for user-centered design methodologies for the entire engineering organization
* Directed the interface design for nine component development teams as the user interface team representative
Work Examples

Collaboratively Designed and Executed Cutting-Edge Websites and E-Commerce Solutions.

* Defined requirements and initial feature set using data collected from user interviews, task analysis, and industry "best practices"
* Co-authored Experience Briefs outlining the target users, their needs and their desires. Developed solutions for minimal compromise in fulfilling both
* Developed site structure, informational hierarchies, content maps and work flow diagrams using Visio, Inspiration, Freehand, PowerPoint and Illustrator
* Evaluated visual designs for effectiveness, usablity, and intuitiveness
* Designed storyboards showing page structure and layout for every distinct page or template in the site
* Wrote and edited use cases with an emphasis on front end functionality for the engineering team
* Aided in the production of test cases for formal and informal usability testing
* Contributed to the Design Specification document, given to the client to assist in maintaining design and interface integrity after delivery.
Work Examples

Designed and Prototyped Graphical User Interfaces for Governmental Command and Control, and Weapon Control Systems

* Designed screen layouts based on the system requirement specifications document and programming team inputs
* Prototyped advanced capability systems using Java, HTML, and CGI-scripting
* Programmed a demonstration system in Java and HTML for a Bid and Proposal effort using NetObjects Fusion and Visual J++
* Scripted and flowcharted scenarios for a proof-of-concept demonstration to a government customer using Microsoft Office and Visio Professional
* Represented programming team at numerous integrated program team and working group meetings
* Recommended prototyping tools and integrated development environments for subsequent software iterations

Evaluated 3D VRML Chat client and suggested improvements to aid usability.

* Developed program requirements with project management and programming staff
* Authored surveys, questionnaires and testing protocols used in collecting subject response data
* Administered usability tests to subjects and arranged for subject compensation
* Analyzed the subject response data for qualitative measures and wrote a summary report
* Produced a demonstrative video presentation, highlighting product usability issues and design flaws
* Presented test methods, results and required software changes to the company CEO, CFO, and project managers using Microsoft PowerPoint

Developed methods for assessing operator alertness during vigilance tasks.

* Coordinated eye-tracking phase of a multi-part study, recruited subjects, scheduled equipment access and maintenance
* Performed weekly briefings on project status and milestones
* Executed initial data reduction and analysis to facilitate further neural network computations
* Managed $75,000 annual budget used to purchase computer hardware, vision tracking equipment, magnetic head trackers and required medical supplies
* Revised human protection protocol documents for regional oversight committee audit

Senior Research Thesis - January 1995 to June 1996 - "Nicotine and its Effects on Alertness"
Second Author "Effects of cigarette smoking and 12-h abstention on working memory during a serial probe recognition task" Psychopharmacology (1998)

AWARDS/COMMUNITY SERVICE